The Oakland Roots SC Ticket Sales Representative is responsible for selling and renewing season tickets, mini-plans, group tickets, single-game suites, and hospitality areas.
Sell and renew season tickets, mini-plans, group tickets, single-game suites, hospitality areas, and other ticket sales/partner opportunities
High-volume outbound calling and prospecting
Set appointments, show seats, and give ballpark tours with the intent to close business
Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit clients)
Represent the organization at in-house ballpark events and off-site community events
Prospect and qualify all potential sales opportunities in addition to provided leads
Maintain computerized records of all season-ticket customers and prospects with our CRM system
Provide excellent customer service to prospects and current clients over the phone and during games and events
Attend weekly meetings and actively participate in training sessions
Represent Oakland Roots SC and its related affiliates in a professional manner at all times.
Occasional short distance travel may be required to meet with potential clients.
Game Day Responsibilities
Assist with setting up sales tables/booths
Work Sales Booths
Visit Clients in the stadium
Assist with game day client experiences
Strong organizational, communications and interpersonal skills.
Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
Confidence, tact and persuasive manner.
High stamina and ability to handle pressure.
Must maintain emotional control under stress.
Ability to handle multiple tasks in a fast-paced environment with exceptional time management.
Strong networking skills.
Approachable and diplomatic.
Professional appearance and demeanor.
Enthusiastic, energetic and imaginative, as well as demonstrated leadership and motivational skills.
Practice regular and prompt attendance.
Skills and Experience
Bachelor’s degree in Business, Sports Management, Marketing or related field or equivalent and related work experience as a successful sales professional preferred
Strong desire to be a sales industry leader
Ability to comfortably and persuasively present sales material to potential clients
At least 1-2 years of related ticket sales experience with a professional sports team preferred
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
Equal Opportunity Statement
Oakland Roots SC are an Equal Opportunity Employer. It is the policy of Oakland Roots SC to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.
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